Imagine running an organization or a company without the email technology. All business transactions will be processed at a snail’s pace. Emails are one of the most critical business services, though they continue to be the most difficult to secure and protect from dubious individuals like spammers and other online threats. Email continuity solution is important to prevent any downtime in the emailing system.

Email or electronic mail is a system that allows the sending and receiving of digital messages. These are composed of the author’s address, the recipient’s address and content. Today, almost all businesses utilize the email technology as their central system for processing transactions and other business concerns such as customer relationship management and even order processing.

When a server experiences directory problems, database corruption and configuration errors, the email process stops. This is where the email continuity solution becomes a necessity. This service assists in maximizing the availability of email messaging and protects it against interference, disruption and data loss that can lead to email server outage. The continuity solution gives a system for email failover that can be initiated when an outage happens, enabling the employees of the company to continuously send and receive messages through various email platforms like web browser, Lotus Notes, Outlook or even BlackBerry devices.

It is very important for a company owner to acknowledge the various quandaries that the email technology may encounter. One of the usual problems in emailing is the information overload. Because electronic mail system is a push technology, there is an expedient availability of mailing lists and the application of “copy all” option. Due to this, online users can receive unsolicited messages that contain immaterial content such as spam messages.

Email downtime is another issue that companies need to address accordingly. A recent survey has shown that large and middle sized companies experience fifty three minutes of unintentional downtime in their email systems in a month. The outcome of this problem can be very appalling, which most of the time includes lost revenue, loss productivity of personnel and unidentifiable consequences.

It’s critical to keep in mind that email outages occur, planned or unplanned. In actual fact, approximately seventy-five percent of organizations experience major outage yearly. Fourteen percent of the companies on the other hand undergo planned outages because of upgrades and testing of their email system. To ensure the continuity of emailing, it should be protected against all downtime threats, thus preventing data loss, even if there is a problem with infrastructure, staff or the local systems. These problems can all be eliminating by getting an efficient solution to ensure continuity of the electronic mail messaging system.

Most hosted continuity solutions offer synchronization of emails, contact lists, and calendars. If the chief emailing system is functioning or operating normally, the back-up system of the continuity service gets a copy of every sent and received message. When the service is activated, the users may access the email tools while the web browser, BlackBerry devices, Lotus Notes client and Outlook will be promptly linked to the back-up system.

Once the primary system of the company is restored, all of the external and internal email correspondences when the outage occurred will automatically be transferred back to the server with data of the email full and intact. That’s how email continuity solution works.